Shipping policy

 

Shipping Terms

We are committed to delivering our products safely, efficiently, and in compliance with all applicable regulations.

Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Methods & Delivery Times
We offer standard and expedited shipping options. Delivery times vary depending on the destination and selected shipping method, and are estimated at checkout.

Shipping Locations
We currently ship within Canada and to select international destinations. Shipping availability may vary based on local regulations and product eligibility.

Shipping Costs
Shipping fees are calculated at checkout based on order size, weight, and delivery location.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information.

Delays & Exceptions
Delivery delays may occur due to weather, customs clearance, or carrier-related issues. We are not responsible for delays outside of our control.

Damaged or Lost Shipments
If your order arrives damaged or is lost in transit, please contact us within 5 business days at omegapharmaceuticalsinc@gmail.com.

Regulatory Compliance
All shipments are handled in accordance with applicable pharmaceutical and medical device handling standards.