Refund policy

 

Returns

Due to the nature of pharmaceutical and medical products, certain items may not be eligible for return once opened or used, unless defective or required by law.

To be eligible for a return:

• The item must be unused, unopened, and in its original packaging
• The return request must be made within 14 days of delivery

Non-Returnable Items

• Opened or used products
• Products requiring temperature control (if applicable)
• Clearance or final sale items

Refunds

Once your return is received and inspected, we will notify you of approval or rejection.

If approved:

• Refunds will be issued to the original payment method
• Processing time may take 5–10 business days

Damaged or Defective Products

If you receive a defective or damaged item, please contact us immediately at omegapharmaceuticalsinc@gmail.comwith photos and order details.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.